Customer reviews can make or break the reputation of your Bike Shop. Unfortunately, the majority of customers that are motivated to leave reviews often end in a negative review. With the Bike Workshop's Reputation Management Solution, you can get more positive customer reviews on ANY site of your choice, and privately handle any negative reviews!
No cookie-cutter campaigns here. Every single campaign is researched, planned, and customized for you, your goals, and your website..
With one code snippet you can collect reviews anywhere: On your email footer, your thank you page, or send it to your email list. If they rate you positively with 4 or 5 stars, they instead are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue.
With our review platform, you can custom select which site(s) you want your positive reviews on. Choose from over 50 review sites including Google, Yelp, Facebook, and more!
Many bad reviews are caused by a simple misunderstanding that could be prevented. By pre-qualifying reviewers with our 5 star rating system, customers that would have left negative reviews are brought to a form where you can handle the issue privately. This gives you a chance to solve the issue before they leave a public review.
Sign Up & Install Widget
Just sign up and install your custom widget. You can place it anywhere you want – on your website, your thank you page, your email footer, or even send it to your entire email list. You can custom select on which sites you want to improve your reviews!
Customers Rate You
Customers rate you on a 1-5 star scale. Anything less than 4 stars prompts the reviewer to a private form that can notify you, preventing negative public reviews! Any 4 or 5-star ratings are prompted to leave a review on the website of your choice!
Your Review Scores Skyrocket
Your review scores go up on the sites that matter most to you. This helps with conversions, rankings, and trust! Additionally, you can place a review carousel on your website to display all the positive reviews you’ve collected.